A full head weave using Virgin human hair, needs about 8 to 10 ounces of hair. We recommend buying 2-3 bundles of hair for lengths 14” to 18”. We recommend 3-4 bundles for lengths 20″or longer. Each bundles weighs 3. 5 ounces. The longer your hair, the shorter the weft will be.

We ship out orders from Monday-Friday, not including holidays. We do not ship orders on Weekends. Please allow 3-5 business days for processing before your order is shipped. Please allow 7-12 business days for processing of orders during SALES.

Return Policy: NO REFUNDS OR EXCHANGES! Due to the nature of the item, for sanitary purposes there are no refunds or exchanges. In the unlikely event you receive a damaged item, we will gladly replace it.

For damaged or incorrect item(s), Contact us within 24 hours of receiving your package. Neknekdacutie@gmail.com

All Custom units come pre plucked and customized be sure to order a custom unit so read description before ordering.When ordering a bang wig, due to the fact everyone head/face shape is different when ordering a bang unit you might have to take to your stylist for desired look or stop by salon if your in the Chicago location. If ordering a full lace wig or lace front wigs there is no customization. For regular closure wigs there are no customization unless requested, for an additional price.

1. Shampoo at least once a week 2. Rinse thoroughly with lukewarm water 3. Apply conditioner, comb through with a wide tooth comb, starting from the ends working your way up to the roots 4. Rinse out conditioner thoroughly 5. Let hair air dry Keep styling products use at a minimum to avoid build up For Wavy & Curly hair use a spray bottle filled water to maintain the curl pattern If you are going for the “WET” look use a leave in conditioner & water DO NOT USE PRODUCTS THAT ARE ALCOHOL BASED. NO OIL SHINE ON THE HAIR AT ALL

Depending on whats instock/order number some items can be ready same day during a sale but if not please allow 4-7 days business days. Custom units(styled) please allow 7 days yes we take rush service please text 773-742-8022 before purchase. MAJORITY of wigs do not come come styled unless by request ALL sales are final during a sale Please have ID/Credit Card ready and mask on

new policy for pick-up orders picture of you, credit card, and id must go on file or cash only zelle and apple pay is ok

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THEY ARE NO REFUNDS ONCE ORDER IS PLACED THRU ZELLE,CASH APP, OR APPLE PAY. YOU HAVE WITHIN 24HRS TO CANCEL YOUR ORDER A 50% CANCELLATION FEE IS APPLIED.